POLICY

POLICY

Guidelines are provided to achieve optimal results, but there are NO GUARANTEES made due to different skin types reacting differently to the procedure and because we have no control over outside factors that contribute to the final product. Please refer to our FAQ page. to ensure you feel this service is right for you.

Healed results vary depending on each client and in some cases a pencil or powder may be required to achieve desired results.
A minimum of 2 appointments are typically required to achieve the most consistent outcome. Additional appointments may be necessary to achieve a desired results and will be charged accordingly.

«Touch Up” appointments must be booked no sooner than 6 weeks and no later than 8 weeks. You must allow your skin to heal before any additional work can be done and we withhold the right to not work on clients who have yet to properly heal.

Last minute cancellation policy

If you cancel or reschedule your appointment last minute your depot $100 is not refundable or transferrable.
If you cancel or reschedule last minute your 6-8 weeks or 9-12 weeks touch up you obligated to pay last minute cancellation fee $100.

Appointment Policy and Terms

At SoloElite studio, we strive to provide exceptional service to all our clients. To ensure a smooth and efficient scheduling process, we have established the following appointment policy.

Appointment Rescheduling:

• Clients are allowed to reschedule their appointments up to a maximum of three times.

•After the third rescheduling deposit is not refundable and we cannot accommodate any further changes to the appointment or schedule a new appointment.

No show & no call policy

No show no call client will be removed from clientele and not able to book any future appointments till they pay in full service they missed. Security deposit $100 is not refundable.

Previous work.

If you had previous work done and you scheduled appointment without artist approval your appointment will be cancelled and deposit $100 not refunded.
In some cases people have a tattoo that need to be laser removed or pigment that too saturated to work with.
Always send a picture with your previous work for artist approval.

Pregnancy & Breastfeeding

If you pregnant or breastfeeding you are not able to do any permanent make up. SoloElite is not taking liability performing permanent makeup on pregnant woman or woman who is actively breastfeeding.
If you had a baby and not planning on breastfeeding, please wait 2-3 months after you had a baby to recover.
If you schedule appointment being pregnant or breastfeeding your appointment will be cancelled and $100 deposit not refunded.

*Deposit Refund policy*

Refund process, minus transaction fee, takes 3-7 business days.

Your deposit is refundable if you cancel or reschedule your appointment before 48 hours.

Please respect my time as I respect yours. You will not be charged if you cancel or reschedule within 48 hours.